Contents

  1. Information We Collect
  2. How We Use Your Information
  3. SMS & Text Messaging
  4. Sharing of Information
  5. Data Retention
  6. Security
  7. California Privacy Rights (CCPA)
  8. Cookies & Tracking
  9. Children's Privacy
  10. Changes to This Policy
  11. Contact Us

Sorry Ain't Enough, A.P.C. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at sorryaintenough.com, use our live chat feature, or contact us by phone, text, or email. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

No Attorney-Client Relationship Submitting a form, initiating a chat, or providing information through this website does not create an attorney-client relationship. Communications are treated as confidential, but privilege does not attach until a formal engagement agreement is signed.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily submit, including:

Information Collected Automatically

When you visit our website, certain information is collected automatically by your browser and our web servers, including:

Live Chat

Our website uses a live chat tool. Information shared through live chat — including your name, phone number, and conversation content — is collected and stored by us and our communications service provider.

2. How We Use Your Information

We use the information we collect to:

3. SMS & Text Messaging

Users may consent to SMS communications by voluntarily initiating a text-message conversation with Sorry Ain't Enough, A.P.C. at any of our published numbers: (888) 426-7677, (888) 467-6779 — 888-IM-SORRY, or (310) 246-8888. Sending the initial inbound text constitutes consent to receive conversational and informational replies concerning the inquiry initiated by the user.

Providing a telephone number through our website contact form does not, by itself, constitute consent to receive SMS messages. We do not send SMS messages to contact-form users unless they separately initiate a text conversation with one of the numbers above, or affirmatively check the optional SMS-consent checkbox — unchecked by default — on our website contact form before submitting it.

Important — SMS Consent Notice Message frequency varies based on the inquiry and subsequent communications. Message and data rates may apply. Consent is not a condition of receiving legal services. Reply STOP to opt out or HELP for assistance.

We do not send unsolicited promotional or marketing text messages, and we do not use purchased or third-party contact lists.

How to Opt Out

You may opt out at any time by replying STOP, STOPALL, UNSUBSCRIBE, OPTOUT, CANCEL, END, or QUIT. After receiving an opt-out request, we will send one final confirmation message and will not send additional text messages unless you provide new consent.

Help

For assistance, reply HELP, call or text (888) 426-7677, (888) 467-6779, or (310) 246-8888, or email info@sorryaintenough.com.

Sharing of SMS Information

Mobile information, telephone numbers, and SMS consent records will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes. Information may be provided to communications and technology service providers solely as necessary to deliver and support our messaging services. Those providers are not permitted to use the information for their own marketing purposes.

4. Sharing of Information

We do not sell your personal information. We may share information in the following limited circumstances:

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with applicable laws (including California State Bar rules regarding client file retention), resolve disputes, and enforce our agreements. SMS consent records are retained for a minimum period consistent with applicable regulations and at least until the relevant consent is revoked.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

To exercise any of these rights, contact us at info@sorryaintenough.com or call 888-IM-SORRY. We will respond within the timeframe required by law.

8. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may configure your browser to refuse cookies; however, some features of the website may not function properly if cookies are disabled. We do not currently respond to "Do Not Track" browser signals.

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page will reflect any changes. We encourage you to review this Policy regularly. Continued use of our website or services after any changes constitutes your acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: